Live Casino Cash Rebate
Slots Cash Rebate
Sportsbook Rebate
Higher Withdrawal Limits
Welcome Freebet
Anniversary Bonus
Birthday Gifts
Priority Processing Deposit/Withdrawal Request
Exclusive Promotions Events
Rewards Points - No Expiry
Exclusive VIP Support Hotline 24/7
Dedicated VIP Concierge
Special VIP Gifts
Special Events Invitation
Festivals Gifts
Personalised Solutions
Special Holiday Packages
Bronze Qualification
Turnover SGD 319,999 within 3 months or earlier
Silver Qualification
Turnover SGD 729,999 within 3 months or earlier
Gold Qualification
Turnover SGD 1,399,999 within 3 months or earlier
Platinum By invitation only
Any member that have fulfill the turnover requirement for the VIP levels within 3 months or earlier. Member will receive VIP upgrade notification throught Phone Call/SMS/Email. Please check here for more details.
Loyalty point is the point that you earned, while you are placing bet with us. And you can exchange gift or freebet from us. For point calculation, please go to "Terms & Conditions".
Member turnover are based on every game types and products they play in 9Club including: Sportsbook, Live Casino, Slots Games, Number Games & Virtual Sports.

Poker, 918kiss and Live22 turnovers are not included.
Start from Bronze, Silver, Gold & Platinum.
Yes. As long as the turnover requirement of VIP Gold is being fulfilled.
Member will receive notification or reminder from 9Club, if we have determine that the player's turnover did not fulfill the requirement in a certain period of time.
Any new or existing member that has fulfill the turnover requirement for the VIP within 3 months or earlier will be qualify for the VIP invitation.
9Club will determine that whether the member are qualify to upgrade to a VIP member by their latest 3 months stake amount upon request. However player must be an active player in 9Club. Please contact us for more information.
We have exclusive privileges for our VIP member. Special promotions & offers, bigger withdrawal limit, earn loyalty points, redeem gifts and many more. Check out the VIP privileges here.

Welcome to 9Club VIP Program!
We reserve the right at any time to review, refuse or revoke the VIP membership of any player and/or to amend, cancel, reclaim or refuse any promotion or benefits of the VIP Club or these Terms at our own discretion and no correspondence will be entered into.

We might need to collect personal information, and verification documents for our VIP program such as (Identification Card, Address, Telephone Number, and Date of Birth) for the VIP gifts, redemption Items delivery, booking flight tickets etc. We may seek for additional information from you if necessary. If you failed to provide us the information we requested, we might be unable to send out the gifts, items or deals which we may offered to you. However we will not disclose your personal information to any other 3rd party. Your information is 100% safe with us.

Loyalty Points
Loyalty points is the point that you earn while you place bet with us. Calculation are shown as below:
Live Casino / Sportsbook / Slots Game / Virtual Sports / Number Games
SGD 100 = 1 Loyalty Point

  • Poker, Mega888, Suncity, 918kiss and Live22 will not be taken into the turnover calculation for the Loyalty Points.
  • Opposites betting, Draw or Cancel bet will not be taken into the calculation or count towards any rollover.
  • Loyalty Points are updated daily after 12PM onwards.

All loyalty points are valid for 12 months only, member are unable to retrieve the loyalty points once it has expired. However member can check their points expiry date with our VIP concierge for more information and we will also send reminder to you that which loyalty points is going to be expiring in the upcoming 3 months.

Redemption Items
The most exciting part of the VIP program! Earn as many points as you play with us, and exchange for goods, cool gadgets, electronic stuff freebets and many more! Check out “Redemption Centre”.

Please take note that member is not able to transfer their loyalty points to other member.

Customer Support Specialists are available everyday for 24 hours.

Email Address:

Please use this address for all Member Service enquiries.

Please use this address for all Marketing enquiries.

Please use this address for all Cashier and Finance enquiries.

Please use this address for your feedback, suggestion, compliments, any unresolved problem or any issues unsatisfactorily resolved. We will respond to you within 24 hours.

Contact Us

We also have the following numbers if you wish to call us, at any time. Please have your account number to hand so that we can help you as quickly as possible.

Singapore: +6597754789
Whatsapp: +6591361541
WeChat ID: Nineclubmy
Chat with our 24 X 7 customer service officer.